Business For tire valve extension

On 12.20, 2020, I received an inquiry from a customer in the UK. The customer asked about an tire valve extension. Customers want etire valve extension of 180mm and 1200mm and 450mm length. Moreover, each tire valve extension is required to have an inflatable chuck, and each tire valve extension is packaged separately.

We also need to post the customer's logo on the packaging bag. We quoted the price to the customer according to the customer's request. After a few days after the customer received the price, he said that he wanted to increase the quantity and told the customer that it was OK. And the customer also added a tire valve core screw tool and valve core.

 

Then I updated the quotation to the customer. The customer said whether to arrange the delivery before the end of January. I told the customer that there was no problem and the customer delivered. The client said that he would arrange to pay 30% for us next week. But after a long time, the customer said that he had paid, but never received it. Later, it was discovered that the customer had written the wrong account number. Fortunately, the customer re-arranged the payment, and we immediately arranged production for the customer.

The transaction with the customer this time took a long time, and the customer's response frequency was not very high. After confirming that the order details have been approved by the customer, the payment can be made smoothly again. Because the customer is very interested in the tire valve extension, the quotation is very close to the customer's expected price, and then we can have further negotiations and cooperation with the customer. Therefore, we need to understand customer needs through dialogue with customers to help customers solve problems. Finally, the order is obtained through price negotiation.