The Experience of Communicate with customers
The Experience of Communicate with customers
Each person has a different personality, a way to deal with the problem, a different way of expression, and a different way of accepting the question. In terms of customer communication, the same is true. In the process of communication with customers, we must be good at figuring out the character of the customer and promoting the transaction by communicating the right medicine.
As far as my personal first order is completed, the purpose of the US customer is clearer. After understanding the price, the price is acceptable, immediately indicate the order, and complete the remittance immediately after the order is clear. Then we have arranged the delivery immediately and strive to complete the order in the shortest possible time.
Therefore, we need to clarify customer needs and grasp the communication rhythm so as to meet customer satisfaction .